Privacy
Policy

1. Who We Are

NITARA (仁多良) is a clothing atelier operated by Nitara Ozawa, based in Kyōto, Japan. References to "we", "us" or "our" refer to this entity. Contact: hello@nitarwclothing.shop

2. What Data We Collect

We collect information you provide directly when placing an order: name, email address, shipping address, and phone number. We do not store payment card details — payments are processed by third-party providers.

With your consent, we may collect: browsing data on our site (pages visited, time spent), device information (browser type, operating system), and referral source.

3. How We Use Your Data

• Fulfilling and shipping your orders
• Sending order confirmations and tracking information
• Responding to your inquiries
• Improving our website (analytics, with consent only)
• Marketing communications (only with your explicit consent)

4. Legal Basis (GDPR)

We process your data under the following legal bases: Contract (processing necessary to fulfil your order); Consent (analytics and marketing — you may withdraw at any time); Legitimate interests (fraud prevention, security).

5. Cookies and Tracking

We use cookies only after you give explicit consent via our cookie banner. See our Cookie Policy for details. You may withdraw consent at any time by clearing your browser cookies.

6. Data Sharing

We share your data with: shipping carriers (Japan Post, DHL, Sagawa) to deliver your order; payment processors; and analytics providers (Google Analytics — only with your consent). We do not sell your personal data.

7. Data Retention

Order data is retained for 7 years for tax and legal compliance. Analytics data is retained for 26 months. You may request deletion of data not required for legal compliance at any time.

8. Your Rights (GDPR)

• Access — request a copy of your data
• Rectification — correct inaccurate data
• Erasure — request deletion ("right to be forgotten")
• Portability — receive your data in a machine-readable format
• Object — opt out of legitimate-interest processing
• Withdraw consent — at any time, without affecting prior processing

To exercise your rights, contact: hello@nitarwclothing.shop

9. International Transfers

As a Japan-based entity shipping globally, your data may be transferred to countries outside the EEA. Where required, we rely on Standard Contractual Clauses or adequacy decisions.

10. Contact and Complaints

For privacy concerns: hello@nitarwclothing.shop. You have the right to lodge a complaint with your local data protection authority.